Privacy notice

This privacy notice explains how Izerone Solutions LTD (“we”, “us”, “our”) collects, uses and protects personal data relating to enquiries and clients.

We aim to keep things straightforward and only collect the information we genuinely need to run the business and deliver services.

Who we are

Izerone Solutions LTD is a UK limited company providing cyber security and Cyber Essentials consultancy services for micro and small to large businesses in the UK.

If you have any questions about this notice or how we handle your data, you can contact us at:

Email: info@izerones.co.uk

What data we collect

We may collect and process the following types of personal data:

• Enquiries – name, email address, organisation, and any details you include in your message.
• Clients – contact details, role, organisation information, notes from meetings, and documents you share as part of an engagement.
• Billing – invoicing details and basic financial records relating to payments.
• Technical logs – standard web server logs (IP address, browser, pages accessed) held by the hosting provider for security and troubleshooting.

How we use your data

We use personal data for the following purposes:

• Responding to enquiries and requests for information.
• Planning, delivering and managing consultancy engagements.
• Issuing proposals, statements of work and invoices.
• Maintaining basic business records, including for tax and accounting.
• Protecting the security of our systems and services.

The main legal bases we rely on under UK GDPR are:

• Contract – where processing is necessary to deliver services you have asked for.
• Legitimate interests – for reasonable business purposes such as responding to enquiries or keeping records.
• Legal obligation – for example, keeping financial records required by law.

Cookies and tracking

This website currently does not use analytics, advertising or tracking cookies. Your browser may send standard technical information (such as IP address and user agent) to our hosting provider as part of normal web server logging.

If we add analytics or other tracking in future, this notice will be updated and, where required, a cookie banner will be introduced.

How long we keep your data

• Enquiry emails – normally kept for up to 12–24 months.
• Client records – kept for the duration of the engagement and for a reasonable period afterwards (typically up to 6 years) for reference, audit and legal purposes.
• Invoices and financial records – kept for the periods required by UK tax and company law.

We only retain personal data for as long as there is a valid reason to do so.

Sharing your data

We do not sell your data and do not share it with third parties for their own marketing.

We may share limited data with:

• Our hosting and email providers, to operate the website and email.
• Accountants or professional advisers, where necessary for business and compliance purposes.
• Certification Bodies, where you instruct us to support your Cyber Essentials or CE+ journey.

Any service providers we use are expected to handle data securely and in line with data protection law.

Your rights

Under UK data protection law, you have rights over your personal data, including the right to:

• Request access to the personal data we hold about you.
• Ask us to correct inaccurate or incomplete information.
• Request deletion of your data in certain circumstances.
• Object to or request restriction of certain types of processing.
• Request a copy of your data in a portable format, where applicable.

To exercise any of these rights, contact us at info@izerones.co.uk.

You also have the right to raise a concern with the UK Information Commissioner’s Office (ICO) if you are unhappy with how your data is handled. We would always prefer you contact us first so we can try to resolve any issues.

Updates to this notice

This notice may be updated from time to time to reflect changes in services, law or guidance. The latest version will always be available on this page.

Last updated: November 2025